My frustration finding a good local LA shop to give my money to!!!

Here is what I posted at Audizine.com, spelling out my frustration with the shop I was hoping to work with.

Here is the thread; Audizine Eurocode Thread

Subject: Who do you deal with at EuroCode in Torrance?

I am really interested in using them to get a bunch of stuff done to my new S4, but am having a tough time with the salesman I got saddled with.

I am looking at spending close to $4000 with them, and its almost like the sales guy I got could care less about my business. They are located exactly where I want a shop to be and have the facilities to handle my powder coating needs, but man, its like pulling teeth to get anything out of my salesguy there.

Has anyone else had a similar experience? if not who is your contact there that has always taken care of you, because I still want to give them my business, but I am on the verge of going somewhere else because of the inability of my contact to handle my needs.

Just for those that are wondering what's going on, here it is.

I'll start by saying that I haven't done business with them at all yet, so this is all pre-first visit to their facility.

I called 8 days ago and spoke with this guy there, and he was very helpful, and spent 30 minutes on the phone with me giving me advice about Audi aftermarket options. I told him I had some things I wanted to do to my car, and I wanted to know pricing and if they could handle my needs. Which are;

1. Remove brake calipers all 4 corners.
2. Take tires off of wheels.
3. Bring Calipers and Wheels to powder coat place. (He quoted me 50-70 a wheel and between 250 and 400 for the calipers)
4. When they come back sell me and install stainless lines (he quoted me $160 all 4 corners for stoptech).
5. Sell and Flush with Motul Brake fluid.
6. Sell and Install Pagid RS42 Blue on all 4 corners.
7. Sell me JHM 2 piece rotors front and rear.
8. Sell and Install JHM Short Shifter.
9. Sell and install black wheel lug covers.
10. Sell me and custom tune using REVO and the seitcher (his suggestion, over the APR solution, and he doesnt resell GIAC).

He said it was all no problem, and then told me he would get me quote (as I hoped to have had this all ordered and installed by now, whereas I am still havent even found a shop to handle everything for me yet!). 2 days go by, no quote. I call and a leave a message, no call or quote, I call again the next day and I think it took 3 calls before I got him, and then he FINALLY sent me a quote, 5 days after the day he said he would send it to me intially.

And the quote was about 45% wrong. He was missing items from the quote, and the estimate for powder coating went from $500-$750 to a straight $925. Part of the reason I wanted to go with them is because the powder coating wasn't going to cost me $1000, but was going to be 50% or at the very worst 75% of that amount. None of this is that major of a deal, but I called him and kind of laid in on the line.

"I want to be your customer, but you are making it very hard when you cant get me a quote in a timely manner, can't get it correct, and tell me different pricing on the phone than what is in the quote. I am ready for you to order all these parts for me, and take my credit card and ring me up for maybe about $2000 today, but not until the quote looks a little more sorted out and the pricing is correct."

So he says he's sorry, and that he will send me the revised and fixed quote right away (that was of course 4 hours ago, and no quote in my inbox, imagine that). We also basically agree that *I* will have to take my car to the powder coater to get a real price from them as to how much it will cost for my calipers and wheels. My entire purpose for taking it to Eurocode is because I have no time to work on my car. Everything I am having them do I can easilly do myself, I just don't have time to do it. I am willing to pay them the 3 or 4 hours of labor its going to take to get the calipers/brakes off and then back on the car, as well as the labor to install JHM shifter, plus they are going to make some margin on all the parts I buy from them.

Maybe I am just small potatos, or maybe I just got the proverbial rotten apple of a guy who works there who either doesnt have his act together or just doesnt really care. He is a nice guy, and willing to give out loads of advice, and I like that about him, but I am trying to give them my money, and they are making it awfully awfully hard to do that.